Why AI adoption fails with out IT-led workflow integration

At 77-twelve months-former promotional products firm Gold Bond Inc., CIO Matt Ticket knew generative AI adoption wouldn’t approach from rolling out a chatbot. Employees wanted AI embedded into the work they already hated doing: messy ERP consumption, doc processing, and make contact with follow-usaInstead of pitching benchmarks, Ticket constructed a little group of “large-users” to floor Gold Bond–particular examples and prepare the leisure of the org…
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